Expert advice
Real people. Practical help.
Get the right materials for your job.
Not sure which timber, board or building material to choose? Tell our team what you’re working on and we’ll help you narrow down the options before you order.
A useful conversation before you buy
Choose your materials
Ask about the sizes, grades, finishes and product options shown in our range, and which questions matter for your intended use.
Plan your order
Discuss product dimensions, pack sizes, quantities and the fixings or accessories to consider alongside your main materials.
Sort the practical details
Check availability, lead times, delivery access or vehicle suitability for collection. For a larger list, ask us to review your requirements for a quote.
Give us a clear picture of the job
For product or project help
- What you’re building, repairing or replacing.
- Your measurements and the units used.
- Product links, a material list, photos or a sketch where useful.
- Where the materials will be used and the finish you want.
For a quote or supply enquiry
- The items, sizes and quantities you need.
- Your preferred date and delivery postcode, or collection preference.
- Any access or unloading restrictions.
- Your business name and account email if you already have a trade account.
Choose how to speak to us
Call the yard
Talk through your question during opening hours. Have product names or your order number nearby.
0151 670 1213 →Email the details
Useful for material lists, measurements and photos. Include a contact number so we can clarify anything with you.
Email our team →Visit Wallasey
Come to 12 Cross Lane, CH45 8RQ. Bring your measurements or a list of what you need.
Yard details & hours →We may need to check stock, supplier information or delivery arrangements before confirming an answer or quote. Confirm the product specification, quantity, price and lead time before ordering.
A few useful answers
Do I need a trade account to ask for help?
No. Trade and public customers are welcome. For regular business buying, you can also open a trade account.
Can you help with a bigger project or regular supply?
Send your material list, approximate quantities and timescale. We can discuss your requirements and review pricing for your order or business.
Is this the right place for an existing order query?
Yes—call or email with your order number and what you need help with. For signing in, repeat orders and invoices, try our online account guide.
Speak to our Wallasey team
Call 0151 670 1213 or email sales@reynoldstimber.com.
Monday–Friday, 7:30am–5pm · Saturday, 8am–12pm